“We have worked with UKprocure to put in place a strategic approach to procurement, to give us greater control over our spend and enable us to streamline our processes. Since going live with the UKprocure eMarketplace in February 2003, we have been able to reduce our centralised procurement staff, redeploying vital resources to front-line services. We’ve also cut the number of steps involved in the average purchase from 17 to 9, which has significantly reduced the total cost of acquisition.”